Sign in, find a Session, book and pay, and cancel on getsmashr.com.au. You do not need the app for these.
Tap Log in at the top of the page, or Sign in to book on a Session. Enter your email and tap Email me a code. There is no password.
Check your email and type the code. It lasts 10 minutes. If it does not arrive, tap Send a new code. You can also continue with Google if that button is shown.
Enter your name, tick the box to confirm you are 18 or over and accept the Terms and Privacy Policy, then tap Create account. It is the same free account you use in the SmashR app.
Tap Find a game. Choose a sport, search by title or venue, and pick a date and level. Tap Near me to see games close to you first.
Open a Session to see when and where it is, the level, the host, how many places are left and the refund rules. Times are the venue's local time. The price per place already includes the booking fee.
Tick that you are 18 or older and that you accept the Terms and the refund rules. Then tap Book and pay (or Book for free for a free Session). The button shows the full total.
Enter your card on Stripe's payment page and pay. SmashR never receives your card number or security code.
You come back to SmashR and see You are in. We email your receipt. Your booking is listed under My bookings on the website and in the app.
Sign in and go to My bookings. Under Upcoming, find the booking and tap Cancel booking.
SmashR shows what you get back before anything happens. Tap Yes, cancel to cancel, or Keep my place. Any refund goes back to your card. Banks usually take 5 to 10 business days to show it.
Sign in to the app with the same email, and your bookings are already there. On the website you can also sign out of other devices from My bookings → Account security.
Email us and tell us what happened.
To help us find your booking, please include:
Never send your password, full card number or card security code.